NewsKit Help Hub
Connecting users with the right help.
Help Hub Solution
NewsKit Help Hub is a themable help solution that allows customers to surface information through an intuitive search.
This Solution is built to reduce user churn and reliance on customer service agents. A centralised search bar acts as front line customer support, while Frequently Asked Questions are pinned below. Our integration with Algolia’s search engine means related results instantly appear as users type.
Most read articles
Display frequently read or recommended articles on the landing page.
Optimise the user experience with tracking to find the most common search terms. Get user feedback on how useful customers find each article.
Apply your branding
Use your existing NewsKit theme to align Help Hub to your brand.
Powered by Algolia search
Full-text, numerical, and faceted search using Algolia search-as-you-type.
Contact the NewsKit team to discuss using NewsKit Help Hub.